What gtb88 Records When You Register
Opening a gtb88 account takes a few minutes. The form asks for your full name as printed on your MyKad, your date of birth, a mobile number and a password you choose yourself. We also keep the contact address used for login recovery, the language you pick, and the currency on your account, which for Malaysian players is RM (MYR).
The record grows once you start playing. Every deposit sent through Touch ’n Go eWallet, DuitNow, FPX Online Banking or Bank Transfer leaves an amount, a reference code and a timestamp. Bets, game rounds, bonus claims and withdrawal requests are logged as well, because those entries are what our team checks when a balance looks wrong.
The table below lists what gtb88 stores in the ordinary course of business, and whether you can refuse it.
| Record | Why gtb88 holds it | Can you decline? |
|---|---|---|
| Name and MyKad number | Proves you are 18 or older and that the account is yours | No. The account cannot open without it |
| Mobile number and email | Login recovery, one-time codes, service notices | No, though promotions can be switched off |
| Payment references | Matches each deposit and withdrawal to your balance | No |
| Game and betting history | Settles disputes and calculates daily cashback | No |
| Device and browser details | Keeps sessions secure and flags duplicate accounts | No, but you may clear cookies |
Why We Ask for Your MyKad Before a Payout
You can explore the gtb88 lobby and place small bets before any document check. The first withdrawal is what triggers it. At that point we ask for one clear photo of your National ID Card (NID), Passport or Driving Licence, plus a selfie holding the same document. The review takes up to 24 hours, and it happens before your first withdrawal, not after it.
Payment rails in Malaysia are traceable, so we have to show that the person taking money out is the person who signed up. A mismatch between the bank account name and the gtb88 account name is the most common reason a payout stalls. Send documents that match your registered details exactly, including any middle name.
- Open your account page and start the verification request.
- Photograph your MyKad in daylight, all four corners visible and no glare across the number.
- Take a selfie holding the same card beside your face, with your features clear.
- Upload both images and wait for the review note, which arrives within 24 hours.
Closing Your Account, and What Happens to the File
Your file stays open while your gtb88 account is active, and afterwards for as long as Malaysian record-keeping rules require us to hold identity and transaction records. When that window ends, we delete the file or reduce it to anonymous totals used for reporting. Asking us to close an account does not wipe betting and payment history overnight.
Marketing records are lighter. If you opt out of promotions, we stop sending them and keep only a flag on your profile so the same offer does not reach you twice. That flag stays until you request its removal.
Who Else Sees Your Details
We do not sell player data, and no outside company receives a full copy of your gtb88 account. Sharing is limited to the businesses that keep the service running: the payment providers that move money, identity-check tools, the studios whose games you open, and the support agents on 24/7 Live Chat. Each one gets only what its task needs.
Companies that keep the lobby running
A game supplier sees the rounds you play on its own titles and the stake attached to each round. It does not see your bank details or your password. Payment partners see the amount and reference of a transfer, never your banking login or PIN.
When the law asks
If a licensed authority in Malaysia requests records during an investigation, we supply what the request specifies and keep a log of it. Where the law permits, we tell you that a request was made. Where it does not, we stay quiet.
The Small Files Behind Your Session
Cookies keep you signed in, remember your language and currency, and show us which pages load slowly. The strictly necessary ones cannot be switched off, because login breaks without them. Analytics and advertising cookies are optional and can be cleared or blocked in your browser settings. Blocking everything may make parts of the gtb88 lobby behave oddly, and some game titles will not load at all.
What You Can Ask Us to Change
You can request a copy of the personal data attached to your gtb88 account, correct a wrong phone number or address, withdraw consent for marketing, or ask for deletion of anything we are not required to keep. Requests cost nothing. We may ask two or three questions to confirm you are the account holder before releasing anything.
Most access requests are handled inside Live Chat within minutes, since the agent can confirm your identity and pull the summary while you wait. Correcting a name or MyKad number needs a fresh document photo, because that change affects verification.
Locks on Your gtb88 Account
Passwords are stored hashed, traffic between your device and gtb88 is encrypted, and withdrawal requests that break your usual pattern are held for a second look. One-time codes go to the mobile number on file. The weakest link is almost always human: a password reused from another site, or a screenshot of a login code forwarded to a friend. Keep both to yourself.
This Policy Will Change; Here Is How
We revise this page when payment partners, game suppliers or the rules we operate under change. The version published here is the one that applies, dated at the top. Material changes are announced through your account notices before they take effect, and older versions are available on request. Using gtb88 after a revision means the updated policy covers you.
Short Answers Before You Write In
Does gtb88 see my bank password?
No. Each transfer is completed inside your own banking app or e-wallet. We receive a confirmation, an amount and a reference code, never your login or PIN.
Can I play without sending my MyKad?
You can open the gtb88 lobby and try a few games, but withdrawals need a verified identity. Without it, winnings cannot be released to you.
Is my data stored outside Malaysia?
Some suppliers process data on servers abroad, under contracts that require the same protections we apply here. Ask Live Chat if you need the detail for a particular supplier.
How do I stop promotional messages?
Tell Live Chat or untick the promotions box in your account settings. Service messages about security, payments and verification will still reach you.
Where to Send a Data Question
Live Chat is the fastest route. It runs 24/7 from inside your account, and the agent can log a data request with the right team while you wait. Have your gtb88 username and the ticket number ready if you follow up later. Privacy questions about this page itself, or about a request that seems stuck, can be raised the same way.
That is the whole policy, with nothing buried in a second document. If it reads clearly, register when you are ready; if something is still unclear, read the help pages or ask Live Chat before you deposit.